What is CBM AI?
CBM AI (CBM Artificial Intelligence) is your always-on AI General Chat Assistant that captures leads, books appointments, and engages customers instantly. Depending on your business needs, choose from Standard, Pro, and Premium and enjoy a range of features including CBM AI for phone, chat, SMS, Facebook, Instagram, WhatsApp, and more. It’s like having a 24/7 front desk that never misses a call or message.
Businesses use CBM AI to stop losing leads to missed calls, slow response times, or after-hours inquiries. With AI handling conversations, your team can focus on delivering great service while the system takes care of engagement and conversion. Watch this short video and learn how CBM AI can save you time and take your lead acquisition and customer communication to the next level!
How will CBM AI benefit your business?
- Engage every lead instantly – Respond across voice (professional), chat, SMS, and social within seconds.
- Never miss an opportunity – Capture calls, texts, and messages even after-hours.
- Book more appointments automatically – AI handles scheduling and reminders.
- Increase revenue conversion – Studies show AI tools lift conversion rates by 20–50%.
- Centralize conversations – Manage all channels from one shared inbox inside the CBM Marketing Suite and choose what channel you reply from.
- Custom capabilities – Add AI-powered workflows for your unique business needs.
For industries like home services, dental, auto repair, and legal — where 30–50% of leads come after hours — CBM AI recovers missed leads and improves revenue instantly.
CBM AI Pro and Premium accounts include A2P 10DLC Text Registration at setup for Pro and Professional versions — ensuring your business is verified and compliant for U.S. carrier-approved messaging. This registration enables automated, high-deliverability text messaging directly through your CBM AI system.
Once registered, your business can instantly send and receive messages when leads interact with your website, submit a form, or leave their contact information onsite — allowing CBM AI to engage, respond, and nurture prospects automatically and compliantly.
Ready to hire your AI Workforce? Get started by setting up your FREE Marketing Suite and activating CBM AI today starting at $59/mo.
Standard – $59/month (Available Worldwide)
Includes:
- AI Web Chat
- Appointment Booking & Lead Capture via Chat
- AI WhatsApp Messaging
- Respond to inbound Facebook Business messages with AI
- Respond to inbound Instagram Business messages with AI
- Custom Capability Editor
Pro – $89/month (Available in U.S. & Canada)
Everything in Standard, PLUS:
- AI SMS Messaging with Local Number
- Missed Call Text-Back
- AI Responses to SMS Campaigns
Premium – $129/month (Available in U.S. & Canada)
Everything in Standard & Pro, PLUS:
- Answer Phone Calls with AI Voice Capabilities
- Appointment Booking & Lead Capture via Phone Calls
- Customizable AI Voice
- Includes 300 minutes of AI calls/month (10-min calls)
- Bonus: Unlimited calling until Jan 2026
- Overage: ~$0.10/min USD (depending on voice/LLM provider)